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CRM Dashboard
CRM Dashboard 9.0.5   
... desktop software that puts the customer at the center of all interactions - phone, text message, email, ... your organization. Key Features: Fully integrated with Voicent Call Center CRM, agents are able to manage customer ...
Freeware
tags: predictive dialer, call center CRM, call center management, call center software, call center auto dialer, customer relationship management, customer data management, phone dialer, call center IVR, call center solutions, crm, auto opt-out management

PrettyMay Call Recorder for Skype Basic
PrettyMay Call Recorder for Skype Basic 5.50   
PrettyMay Call Center for Skype is a 100% software-based Skype IP ... system with Auto-Attendant, Interactive Voice Response (IVR), Automatic Call Distribution (ACD), Call Recording and Voicemail capabilities and a lot more ...
Freeware
tags: call recorder, record call, save call, record, recorder, call

SMS Gateway
SMS Gateway 4.2.38   
... to connect directly to the Short Message Service Center (SMSC). It supports various APIs for SQL, .NET, ... managing addressbooks, voice conferencing, handling DTMF signals in IVR voice menus, etc. You can transmit more than ...
Shareware | $780.00
tags: sms gateway, send sms, sending/receiving sms, sms software, text message, SMPP, UCP, CIMD2, UCP/EMI, GSM Modem, HTTP SMS, SMS API, C# SMS, PHP SMS, ASP SMS, E-mail SMS gateway, HTTP gateway

Call Center CRM
Call Center CRM 9.0.5   
Voicent's Call Center CRM is a powerful software tool for managing customer interactions in call centers or sales organizations. Use it to: Automatically track all customer interactions - Inbound calls and SMS, outbound voice, text messaging or email ...
Freeware
tags: call center CRM, call center management, VOIP call center, customer relationship management, customer data management, auto opt-out management, predictive dialer, call center dialers, call center predictive dialer, call center IVR, call center auto d
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