ePrivacy and GPDR Cookie Consent by Cookie Consent

Popular x64 Tags

Call Center CRM 9.0.5

Sponsored links:
Voicent Communications, Inc
Voicent's Call Center CRM is a powerful software tool for managing customer interactions in call centers or sales organizations. Use it to: Automatically track all customer interactions - Inbound calls and SMS, outbound voice, text messaging or email campaigns--all activities are automatically saved to individual customer record. Automatically save and manage Customer Opt-Out and Contact Preferences - Records customer opt-out selections for your auto dialing or predictive dialing campaigns; auto saves customer choices for preferred level of contact or mode of contact (phone, text, email, etc.) in IVR application when they call in. Automatically display customer information to agents - Fully integrated with agent desktop software, Call Center CRM increases organizational intelligence and efficiency by automatically displaying customer information, such as contact and buying history, when a call is connected to an agent. Intelligently, efficiently recognize callers and serve them accordingly - Automatically direct callers to the appropriate department, agent, Interactive Voice Recognition menu, recorded-message language, custom welcome message or however you'd like to personalize their experience when calling you. Design and manage sales and marketing campaigns - Search customers and automatically create new outbound campaigns based on location, buying preferences, sales activity, purchasing history or other differentiation.

Call Center CRMOther Comms ToolsWindows XP, Windows Vista, Windows Vista x64, Windows 7 x32, Windows 7 x64, Win2000, Other, Windows 8

User Rating: 2.8 (6 votes)

x64 compatible software
OS: Windows XP, Windows Vista, Windows Vista x64, Windows 7 x32, Windows 7 x64, Win2000, Other, Windows 8
Requirements: Windows 2000/XP/2003/2008/Vista/Win7/Win8


Call Center CRM screenshot

Add Your Review or 64-bit Compatibility Report

Your Name:
Software Version:
Rating:
Review:
Security Code:


Top Other Comms Tools 64-bit downloads

BlueStacks App Player
BlueStacks App Player X 10.41.580.1014   
BlueStacks App Player: Run Android apps on your PC seamlessly and efficiently.
Freeware

Advanced PBX Data Logger
Advanced PBX Data Logger 4.0.2.1031   
Advanced PBX Data Logger - an efficient tool for your PBX data logging needs!
Shareware | $65.00

adbLink (adbFire)
adbLink (adbFire) 6.2   
adbLink (adbFire): Manage and sideload apps on Amazon Fire TV and Android devices.
Open Source

Auction Tote Board
Auction Tote Board 2.1.3   
Auction tote board software transforms your PC into a virtual auctioneer toteboa
Shareware | $329.00


Members area

Login:
Password:
Remember me

Sign Up  |  Forgot Password?

Top 64-bit Downloads

Top Downloads

64-bit Tags