How to Install

NOTE:

- Before updating to firmware, please MAKE SURE the time, date and time zone are set correctly. After installing this version, user will only able to change the time once per day, and no more than 5 hours backwards.

FieldFox Package Installer

- The FieldFox Package Installer enables you to download new versions of firmware from either a USB memory or SD Card. Additionally, the Utility softkey enables you to backup user files or restore user files. Check the firmware release revision is A.09.00 or later. Press System (7), press Service Diagnostics, then press System Information. Confirm that the firmware revision is A.09.00 or later. Also check the time and date are set correctly.

- Prepare the USB flash drive and create a new folder directory with the name "FieldFox". Check that there are no file names in the root directory that begin with “N99”, or "FFox".

- Click the appropriate FieldFox Firmware Update link on the previous page to download the FFox_A.09.xx.ffp file to a PC and then copy the file to FieldFox folder directory of the USB flash drive.

- Check the content of the USB flash drive - If the USB flash drive is G: then check the firmware file within inside the FieldFox directory (folder) G:FieldFox.

NOTE: The FieldFox directory (folder) must contain the firmware file.

- Connect the AC/DC power adapter or confirm that the battery power is greater than 30%.

- Press the FieldFox white power button and select [Shut Down] to turn the unit OFF (not Stand By mode).

- Insert the USB flash drive in one of the FieldFox USB connectors.

- Note: insert only one USB flash drive when updating firmware.

- Press the FieldFox white power On button.

- After FieldFox is powered-up, continue with the following steps below: — Press System 7

Then System Configuration.

Then More

Then Firmware Update

Then Start Installer

The Installer software opens after a couple of seconds.

Note:

- If no files are displayed, verify that a USB memory or SD Card is installed and press Refresh List.

Then move the UP/DOWN arrows or the knob to scroll to the firmware you want to install.

Press Start Install

“Current Step Progress:” bar and a “Total Progress:” bar are displayed along with this message: “Copying package. Do not remove install media.”

When the installation is completed, the FieldFox reboots.

- Important: Do not power OFF during the firmware update process. Use the AC/DC adapter if battery power is low.

- If prompted to remove the USB flash drive, do so. If there is no prompt to remove the USB flash drive and a new Firmware Update screen is displayed then press the Cancel key and remove the USB flash drive. The FieldFox application will start to load. The FieldFox may shut down and restart automatically. If the FieldFox shuts down and does not restart automatically, restart manually.

- Wait for the FieldFox to enter normal operation in its default measurement mode before pressing any keys.

- To check the firmware release revision, press System (7), press Service Diagnostics, then press System Information.

About Device Firmware:

Applying a newer firmware version than the one already installed on your unit can bring various enhancements, include workarounds for diverse problems encountered by the device, and improve or add newly developed features.

On the other hand, downgrading the firmware version can recover the device’s functionality in the event of a software update either turning up faulty or causing the unit’s overall performance to drop. However, bear in mind that applying an older firmware isn’t recommended and might not always be possible.

When it comes to the update steps, due to the large variety of devices and numerous ways for installing a new firmware, it is recommended that you carefully read and understand the upgrade steps, and consider applying a different firmware only when you have familiarized yourself with the update method.

As the installation process is most of the times quite risky, this step should be taken by users that have the ability to successfully complete the update; regular users may initiate it at their own risk. Moreover, it’s best that this task be performed in a steady power environment such as the one ensured by a UPS unit.

Therefore, if you consider applying this release, hit the download button, take into account all the aforementioned aspects, and update the device’s firmware. Also make sure you constantly check with our website to ensure that you don’t miss a single new release. 

It is highly recommended to always use the most recent driver version available

Do not forget to check with our site as often as possible in order to stay updated on the latest drivers, software and games

Try to set a system restore point before installing a device driver

This will help if you installed a wrong driver

Problems can arise when your hardware device is too old or not supported any longer