Resolved Issues:

- Observing failure while running RCmpSata.efi in EFI shell with H10
- Status FAILED_DISK should not be applied to Optane
- Intel RST Application Crashes with System Power off and Power On
- The warning message for "Confirm Disabling Intel Optane Memory" is truncated in Intel Optane Memory and Storage Management UI
- Wrong wording in Performance Mode Note in Intel Optane Memory and Storage Management UI
- NCQ field shows different value than Intel RST UI
- Intel Optane Memory and Storage Management does not recognize events from older Intel RST driver
- Most recent published date is not included in copyright information in Intel Optane Memory and Storage Management UI
- Intel Optane Memory and Storage Management UI license interface show English on Norwegian language system.
- Failure to unlock auto-unlock Opal/Pyrite drive at S3 resume using SSC_PPI
- Admin Revert command fails on 3rd party SSD when user skips password during first reboot after enabling OPAL
- RAID Volume reports status Degraded after correct password input
- Spinning donut after resume from dirty shutdown and system cannot boot
- Intermittent BSOD or disk operation hang with Intel RST 17.8 driver under WinPE after Optane Memory volume creation
- Intermittent DRIVER_POWER_STATE_FAILURE during Restart/Shutdown flow.
- OBE system operation response very slowly (EMMC Storage w/ SATA interface)
- Creating RRT volume does not properly warn the user about data lost
- After dirty shutdown, Intel Optane Memory volume creation not finish - still in "Finalizing the process" then to disable state
- Show Incomplete Optane volume in HII when use "-M -Z --no-sync" to clear metadata.
- Minidump does not contain Intel RST driver ETW traces
- 0x9F BSOD during S3/S4 with Intel Optane Memory is enabled
- Intermittent 0x9F BSOD with SW remapped devices when S3/S4 cycles performed
- Intermittent 7B BSOD upon reboot when HDD enters D3 state with HDD+SB2
- RST middleware interface verification does not handle major version change
- Transition from the D0 to the D3 during the Modern Standby session occurs too often
- Intel Optane Memory and storage management service crash while enabling Optane on system with RAID0 volume
- Kernel memory dumps are not created or corrupted while Crashdump Support Test (LOGO)
- Intel Optane Memory and storage management lists dynamic disk as compatible drives to be accelerated by Optane
- Unpinned items come back as pinned if migration triggered after unpin action
- Intermittent BSOD 7E observed as system exception is handled incorrectly.
- Controller information print output is not correct
- RTD3 doesn't work for RAID0 volume
- Intermittent 0x133 BSOD on system configured with RAID volume experiencing high streaming activity
- Description fields for: OptaneEventLogMsg.dll and RSTMwEventLogMsg.dll files are empty
- Invalid Optane config information for hybrid drives in UI
- BSOD 0x133_DPC observed with Intel RST driver
- Error code-1073741819 returned randomly while running Intel RST CLI tool
- BSOD 0x9F Black screen without backlight when run S3 loop stress (1s shutdown)
- BSOD 0xA0 Bug check occurred during Optane memory migration process
- Pin option in right click menu will not display if the name is in Chinese characters; Rename name to English characters, it displays normally.
- Intel RST Optane Driver Does Not Implement Control Flow Guard (CFG)
- Info about pinned files is missing after update from an older RST driver
- 0xA0 INTERNAL_POWER_ERROR caused by iaStorAC.sys while entering S4
- S3 resume fail when INTEL RST on + Remapped on
- System BSOD when resume from S3 with RAID1 + HDD password with RST driver
- Intel RST UEFI driver reports garbage names of some ODD
- Unit can't boot to OS and show error message "Default Boot Device Missing or Boot Failed" after disable Optane in BIOS RST HII menu.
- Intel RST GUI will show error if install Optane SSD on PEG x16 slot with remapping disable
- Windows cannot boot when CPUa disk is present in system
- No name and automation Id in 'What's new window' toggle switch
- Intel Optane Memory and storage management app new added option "What’s new window is:” localization missing on this text in the settings tab.
- Intel Optane Memory and storage management UI interface doesn't change mode to RTL (Arabic family languages)
- Intel Optane Memory and storage management app localization - Missing Chinese translation Optane options

Notes:

- Known Issue is defined as a potential Intel RST issue that has been replicated internally by the Intel RST team but has not been root caused to be an Intel RST defect.
- The RAID OROM & UEFI version for this release is 17.7.0.4404, the driver and user interface version is 17.7.0.1006 and Intel Optane Memory and Storage Management (HSA) driver version 17.5.1010.0. For Intel RST Premium features (e.g. RAID, Intel Optane memory, CPU Attached Storage), it is recommended that both the Intel RST pre-OS and Intel RST OS driver components are updated.
- New features and updates added: Command line tool (CLI) support for Non-OEMs. Starting with Intel RST 17.7, a separate and scaled down CLI version is available for corporate users. This CLI version has a limited subset of functionality to allow corporate IT administrators to deploy and manage Optane volume on ITimage client computers in corporate environment.
- Support for Glacier falls (GCF)
- RST driver Injection in WinPE image: CHKDSK tool reports an error after WinPE is loaded on the Intel Optane Memory volume and 17.x RST Driver is not injected to WinRE image. Intel RST driver17.0 or later is required to be injected in WinPE image. It is recommended not to load WinPE image if Intel Optane Memory H10 is already paired and if RST driver 17.0 or later is not loaded in WinPE image.
- Security update [starting with RST 17.5.1.1021]: Intel RST 17.5.1.1021 and later has been updated to include functional and security updates. Users should update to the latest Intel RST version. Users should update to the latest Intel RST version. Configuration Impacted: Intel Optane Memory volume – 32 GB and higher.
- Intel Optane Memory Pinning service: Intel Optane Memory’s pinning service crash intermittently post Optane enabling, if there is a power On/Off event during Optane enablement. This causes, pinning functionality to be disabled. Workaround – Disable and enable Intel Optane Memory to reset the pinning service.
- Enabling Intel Optane memory with H10 (Teton glacier) SSD recommendation Intel Optane Memory H10 must be enabled in AC mode. In addition, good practice is to match the Intel RST driver version in Windows PE manufacturing and the shipping image.
- Intel Optane memory volume roaming: Intel Optane memory volume when moved from Intel RST Premium with Intel Optane System Acceleration (RAID Mode) to AHCI/nonOptane mode configuration and switched back to Intel RST Premium with Intel Optane System Acceleration (RAID Mode) can make the drive non-bootable.
- RTD3: If RTD3 is enabled, Windows can turn off disk for very short time (e.g. 20ms). The minimum off time for some disks can be much longer (even 1s). If the disk is turned on too fast, it can hang in some undefined state. RTD3 should be disabled if the disk specification states longer minimum off time.

INTEL RST UI/Installer:

This method is targeted for experienced users who want to have control of the configuration process are recommended to use this method.

1. Obtain the Intel RST SW/driver installation package and run the executable (SetupRST.exe)
2. Install the defaults and reboot the computer
3. From Windows desktop, find and launch the Intel RST UI application.
4. The application will open to the ‘Status’ page
5. Click the ‘Intel Optane Memory’ tab
6. Click the “Enable” link to start the enabling process.
7. A pop-up will prompt you to “Select a compatible fast drive” (the Intel Optane NVMe device)
8. Click [Yes] to start the enable process
9. Depending on the size of your Intel Optane memory module, a progress bar may be displayed
10. Let progress bar complete to 100%
11. Finalize operation
12. Click the [Reboot] button to complete the process
13. System reboots into Windows to complete the enabling process.

Platforms supported for Intel Optane Memory:

- Intel Optane Memory H10 with Solid State Storage (Intel Optane Memory 16GB + Intel QLC 3D NAND SSD 256GB, M.2 80mm PCIe 3.0)
- Intel Optane Memory H10 with Solid State Storage (Intel Optane Memory 32GB + Intel QLC 3D NAND SSD 1TB, M.2 80mm PCIe 3.0)
- Intel Optane Memory H10 with Solid State Storage (Intel Optane Memory 32GB + Intel QLC 3D NAND SSD 512GB, M.2 80mm PCIe 3.0)
- Intel Optane Memory M10 Series (16GB, M.2 42mm PCIe 3.0, 20nm, 3D XPoint)
- Intel Optane Memory M10 Series (16GB, M.2 80mm PCIe 3.0, 20nm, 3D XPoint)
- Intel Optane Memory M10 Series (32GB, M.2 80mm PCIe 3.0, 20nm, 3D XPoint)
- Intel Optane Memory M10 Series (64GB, M.2 80mm PCIe 3.0, 20nm, 3D XPoint)
- Intel Optane Memory Series (16GB, M.2 80mm PCIe 3.0, 20nm, 3D Xpoint)
- Intel Rapid Storage Technology (Intel RST)
- Intel SSD 310 Series (40GB, mSATA 3Gb/s, 34nm, MLC)
- Intel SSD 310 Series (80GB, mSATA 3Gb/s, 34nm, MLC)
- Intel SSD 311 Series (20GB, 2.5in SATA 3Gb/s, 34nm, SLC)
- Intel SSD 311 Series (20GB, mSATA 3Gb/s, 34nm, SLC)
- Intel SSD 313 Series (20GB, 2.5in SATA 3Gb/s, 25nm, SLC)
- Intel SSD 313 Series (20GB, mSATA 3Gb/s, 25nm, SLC)
- Intel SSD 313 Series (24GB, 2.5in SATA 3Gb/s, 25nm, SLC)
- Intel SSD 313 Series (24GB, mSATA 3Gb/s, 25nm, SLC)
- Intel SSD 320 Series (120GB, 2.5in SATA 3Gb/s, 25nm, MLC)
- Intel SSD 320 Series (160GB, 1.8in microSATA 3Gb/s, 25nm, MLC)
- Intel SSD 320 Series (160GB, 2.5in SATA 3Gb/s, 25nm, MLC)
- Intel SSD 320 Series (300GB, 1.8in microSATA 3Gb/s, 25nm, MLC)
- Intel SSD 320 Series (300GB, 2.5in SATA 3Gb/s, 25nm, MLC)
- Intel SSD 320 Series (40GB, 2.5in SATA 3Gb/s, 25nm, MLC)
- Intel SSD 320 Series (600GB, 2.5in SATA 3Gb/s, 25nm, MLC)
- Intel SSD 320 Series (80GB, 2.5in SATA 3Gb/s, 25nm, MLC)
- Intel SSD 330 Series (120GB, SATA 6Gb/s, 25nm, MLC)
- Intel SSD 330 Series (180GB, SATA 6Gb/s, 25nm, MLC)
- Intel SSD 330 Series (240GB, SATA 6Gb/s, 25nm, MLC)
- Intel SSD 330 Series (60GB, SATA 6Gb/s, 25nm, MLC)
- Intel SSD 335 Series (240GB, 2.5in SATA 6Gb/s, 20nm, MLC)
- Intel SSD 510 Series (120GB, 2.5in SATA 6Gb/s, 34nm, MLC)
- Intel SSD 510 Series (250GB, 2.5in SATA 6Gb/s, 34nm, MLC)
- Intel SSD 520 Series (120GB, 2.5in SATA 6Gb/s, 25nm, MLC)
- Intel SSD 520 Series (180GB, 2.5in SATA 6Gb/s, 25nm, MLC)
- Intel SSD 520 Series (240GB, 2.5in SATA 6Gb/s, 25nm, MLC)
- Intel SSD 520 Series (480GB, 2.5in SATA 6Gb/s, 25nm, MLC)
- Intel SSD 520 Series (60GB, 2.5in SATA 6Gb/s, 25nm, MLC)
- Intel SSD 525 Series (120GB, mSATA 6Gb/s, 25nm, MLC)
- Intel SSD 525 Series (180GB, mSATA 6Gb/s, 25nm, MLC)
- Intel SSD 525 Series (240GB, mSATA 6Gb/s, 25nm, MLC)
- Intel SSD 525 Series (30GB, mSATA 6Gb/s, 25nm, MLC)
- Intel SSD 525 Series (60GB, mSATA 6Gb/s, 25nm, MLC)
- Intel SSD 530 Series (120GB, 2.5in SATA 6Gb/s, 20nm, MLC)
- Intel SSD 530 Series (120GB, PCIe Module mSATA 6Gb/s, 20nm, MLC)
- Intel SSD 530 Series (180GB, 2.5in SATA 6Gb/s, 20nm, MLC)
- Intel SSD 530 Series (180GB, M.2 80mm SATA 6Gb/s, 20nm, MLC)
- Intel SSD 530 Series (180GB, PCIe Module mSATA 6Gb/s, 20nm, MLC)
- Intel SSD 530 Series (240GB, 2.5in SATA 6Gb/s, 20nm, MLC)
- Intel SSD 530 Series (240GB, PCIe Module mSATA 6Gb/s, 20nm, MLC)
- Intel SSD 530 Series (360GB, 2.5in SATA 6Gb/s, 20nm, MLC)
- Intel SSD 530 Series (360GB, M.2 80mm SATA 6Gb/s, 20nm, MLC)
- Intel SSD 530 Series (480GB, 2.5in SATA 6Gb/s, 20nm, MLC)
- Intel SSD 530 Series (80GB, 2.5in SATA 6Gb/s, 20nm, MLC)
- Intel SSD 530 Series (80GB, M.2 80mm SATA 6Gb/s, 25nm, MLC)
- Intel SSD 530 Series (80GB, PCIe Module mSATA 6Gb/s, 20nm, MLC)
- Intel SSD 535 Series (120GB, 2.5in SATA 6Gb/s, 16nm, MLC)
- Intel SSD 535 Series (120GB, M.2 80mm SATA 6Gb/s, 16nm, MLC)
- Intel SSD 535 Series (180GB, 2.5in SATA 6Gb/s, 16nm, MLC)
- Intel SSD 535 Series (180GB, M.2 80mm SATA 6Gb/s, 16nm, MLC)
- Intel SSD 535 Series (240GB, 2.5in SATA 6Gb/s, 16nm, MLC)
- Intel SSD 535 Series (240GB, M.2 80mm SATA 6Gb/s, 16nm, MLC)
- Intel SSD 535 Series (360GB, 2.5in SATA 6Gb/s, 16nm, MLC)
- Intel SSD 535 Series (360GB, M.2 80mm SATA 6Gb/s, 16nm, MLC)
- Intel SSD 535 Series (480GB, 2.5in SATA 6Gb/s, 16nm, MLC)
- Intel SSD 535 Series (56GB, 2.5in SATA 6Gb/s, 16nm, MLC)
- Intel SSD 540s Series (1.0TB, 2.5in SATA 6Gb/s, 16nm, TLC)
- Intel SSD 540s Series (1.0TB, M.2 80mm SATA 6Gb/s, 16nm, TLC)
- Intel SSD 540s Series (120GB, 2.5in SATA 6Gb/s, 16nm, TLC)
- Intel SSD 540s Series (120GB, M.2 80mm SATA 6Gb/s, 16nm, TLC)
- Intel SSD 540s Series (180GB, 2.5in SATA 6Gb/s, 16nm, TLC)
- Intel SSD 540s Series (180GB, M.2 80mm SATA 6Gb/s, 16nm, TLC)
- Intel SSD 540s Series (240GB, 2.5in SATA 6Gb/s, 16nm, TLC)
- Intel SSD 540s Series (240GB, M.2 80mm SATA 6Gb/s, 16nm, TLC)
- Intel SSD 540s Series (360GB, 2.5in SATA 6Gb/s, 16nm, TLC)
- Intel SSD 540s Series (360GB, M.2 80mm SATA 6Gb/s, 16nm, TLC)
- Intel SSD 540s Series (480GB, 2.5in SATA 6Gb/s, 16nm, TLC)
- Intel SSD 540s Series (480GB, M.2 80mm SATA 6Gb/s, 16nm, TLC)
- Intel SSD 600p Series (1.0TB, M.2 80mm PCIe 3.0 x4, 3D1, TLC)
- Intel SSD 600p Series (128GB, M.2 80mm PCIe 3.0 x4, 3D1, TLC)
- Intel SSD 600p Series (256GB, M.2 80mm PCIe 3.0 x4, 3D1, TLC)
- Intel SSD 600p Series (512GB, M.2 80mm PCIe 3.0 x4, 3D1, TLC)
- Intel SSD 710 Series (100GB, 2.5in SATA 3Gb/s, 25nm, MLC)
- Intel SSD 710 Series (200GB, 2.5in SATA 3Gb/s, 25nm, MLC)
- Intel SSD 710 Series (300GB, 2.5in SATA 3Gb/s, 25nm, MLC)
- Intel SSD 730 Series (240GB, 2.5in SATA 6Gb/s, 20nm, MLC)
- Intel SSD 730 Series (480GB, 2.5in SATA 6Gb/s, 20nm, MLC)
- Intel SSD 750 Series (1.2TB, 1/2 Height PCIe 3.0, 20nm, MLC)
- Intel SSD 750 Series (1.2TB, 2.5in PCIe 3.0, 20nm, MLC)
- Intel SSD 750 Series (400GB, 1/2 Height PCIe 3.0, 20nm, MLC)
- Intel SSD 750 Series (400GB, 2.5in PCIe 3.0, 20nm, MLC)
- Intel SSD 750 Series (800GB, 1/2 Height PCIe 3.0 x4, 20nm, MLC)
- Intel SSD 750 Series (800GB, 2.5in PCIe 3.0 x4, 20nm, MLC)
- Intel SSD Pro 1500 Series (120GB, 2.5in SATA 6Gb/s, 20nm, MLC)
- Intel SSD Pro 1500 Series (120GB, M.2 42mm SATA 6Gb/s, 20nm, MLC)
- Intel SSD Pro 1500 Series (180GB, 2.5in SATA 6Gb/s, 20nm, MLC)
- Intel SSD Pro 1500 Series (180GB, M.2 80mm SATA 6Gb/s, 20nm, MLC)
- Intel SSD Pro 1500 Series (240GB, 2.5in SATA 6Gb/s, 20nm, MLC)
- Intel SSD Pro 1500 Series (240GB, M.2 80mm SATA 6Gb/s, 20nm, MLC)
- Intel SSD Pro 1500 Series (360GB, 2.5in SATA 6Gb/s, 20nm, MLC)
- Intel SSD Pro 1500 Series (360GB, M.2 80mm SATA 6Gb/s, 20nm, MLC)
- Intel SSD Pro 1500 Series (480GB, 2.5in SATA 6Gb/s, 20nm, MLC)
- Intel SSD Pro 1500 Series (80GB, 2.5in SATA 6Gb/s, 20nm, MLC)
- Intel SSD Pro 2500 Series (120GB, 2.5in SATA 6Gb/s, 16nm, MLC)
- Intel SSD Pro 2500 Series (120GB, 2.5in SATA 6Gb/s, 20nm, MLC)
- Intel SSD Pro 2500 Series (128GB, 2.5in SATA 6Gb/s, 16nm, MLC)
- Intel SSD Pro 2500 Series (180GB, 2.5in SATA 6Gb/s, 16nm, MLC)
- Intel SSD Pro 2500 Series (180GB, 2.5in SATA 6Gb/s, 20nm, MLC)
- Intel SSD Pro 2500 Series (180GB, M.2 80mm SATA 6Gb/s, 16nm, MLC)
- Intel SSD Pro 2500 Series (180GB, M.2 80mm SATA 6Gb/s, 20nm, MLC)
- Intel SSD Pro 2500 Series (240GB, 2.5in SATA 6Gb/s, 16nm, MLC)
- Intel SSD Pro 2500 Series (240GB, 2.5in SATA 6Gb/s, 20nm, MLC)
- Intel SSD Pro 2500 Series (240GB, M.2 80mm SATA 6Gb/s, 16nm, MLC)
- Intel SSD Pro 2500 Series (240GB, M.2 80mm SATA 6Gb/s, 20nm, MLC)
- Intel SSD Pro 2500 Series (256GB, 2.5in SATA 6Gb/s, 16nm, MLC)
- Intel SSD Pro 2500 Series (256GB, M.2 80mm SATA 6Gb/s, 16nm, MLC)
- Intel SSD Pro 2500 Series (360GB, 2.5in SATA 6Gb/s, 16nm, MLC)
- Intel SSD Pro 2500 Series (360GB, 2.5in SATA 6Gb/s, 20nm, MLC)
- Intel SSD Pro 2500 Series (360GB, M.2 80mm SATA 6Gb/s, 16nm, MLC)
- Intel SSD Pro 2500 Series (360GB, M.2 80mm SATA 6Gb/s, 20nm, MLC)
- Intel SSD Pro 2500 Series (480GB, 2.5in SATA 6Gb/s, 16nm, MLC)
- Intel SSD Pro 2500 Series (480GB, 2.5in SATA 6Gb/s, 20nm, MLC)
- Intel SSD Pro 2500 Series (512GB, 2.5in SATA 6Gb/s, 16nm, MLC)
- Intel SSD Pro 5400s Series (1.0TB, 2.5in SATA 6Gb/s, 16nm, TLC)
- Intel SSD Pro 5400s Series (1.0TB, M.2 80mm SATA 6Gb/s, 16nm, TLC)
- Intel SSD Pro 5400s Series (120GB, 2.5in SATA 6Gb/s, 16nm, TLC)
- Intel SSD Pro 5400s Series (120GB, M.2 80mm SATA 6Gb/s, 16nm, TLC)
- Intel SSD Pro 5400s Series (180GB, 2.5in SATA 6Gb/s, 16nm, TLC)
- Intel SSD Pro 5400s Series (180GB, M.2 80mm SATA 6Gb/s, 16nm, TLC)
- Intel SSD Pro 5400s Series (240GB, 2.5in SATA 6Gb/s, 16nm, TLC)
- Intel SSD Pro 5400s Series (240GB, M.2 80mm SATA 6Gb/s, 16nm, TLC)
- Intel SSD Pro 5400s Series (360GB, 2.5in SATA 6Gb/s, 16nm, TLC)
- Intel SSD Pro 5400s Series (360GB, M.2 80mm SATA 6Gb/s, 16nm, TLC)
- Intel SSD Pro 5400s Series (480GB, 2.5in SATA 6Gb/s, 16nm, TLC)
- Intel SSD Pro 5400s Series (480GB, M.2 80mm SATA 6Gb/s, 16nm, TLC)
- Intel SSD Pro 6000p Series (1.0TB, M.2 80mm PCIe 3.0 x4, 3D1, TLC)
- Intel SSD Pro 6000p Series (128GB, M.2 80mm PCIe 3.0 x4, 3D1, TLC)
- Intel SSD Pro 6000p Series (256GB, M.2 80mm PCIe 3.0 x4, 3D1, TLC)
- Intel SSD Pro 6000p Series (360GB, M.2 80mm PCIe 3.0 x4, 3D1, TLC)
- Intel SSD Pro 6000p Series (512GB, M.2 80mm PCIe 3.0 x4, 3D1, TLC)
- Intel SSD X18-M Series (160GB, 1.8in microSATA 3Gb/s, 34nm, MLC)
- Intel SSD X18-M Series (160GB, 1.8in microSATA 3Gb/s, 50nm, MLC)
- Intel SSD X18-M Series (80GB, 1.8in microSATA 3Gb/s, 34nm, MLC)
- Intel SSD X18-M Series (80GB, 1.8in microSATA 3Gb/s, 50nm, MLC)
- Intel SSD X25-E Series (32GB, 2.5in SATA 3Gb/s, 50nm, SLC)
- Intel SSD X25-E Series (64GB, 2.5in SATA 3Gb/s, 50nm, SLC)
- Intel SSD X25-M Series (120GB, 2.5in SATA 3Gb/s, 34nm, MLC)
- Intel SSD X25-M Series (160GB, 2.5in SATA 3Gb/s, 34nm, MLC)
- Intel SSD X25-M Series (160GB, 2.5in SATA 3Gb/s, 50nm, MLC)
- Intel SSD X25-M Series (80GB, 2.5in SATA 3Gb/s, 34nm, MLC)
- Intel SSD X25-M Series (80GB, 2.5in SATA 3Gb/s, 50nm, MLC)
- Intel SSD X25-V Series (40GB, 2.5in SATA 3Gb/s, 34nm, MLC)

About RST (Rapid Storage Technology) Drivers:

Once Intel's Rapid Storage Technology (RST) driver is applied, desktop and notebook systems will be able to manage the available storage (one or more drives) more easily.

And that's not all you should expect: updating the RST version can also bring about improved storage performance, lower power consumption, faster boot times, quicker data reads, as well as several other changes.

As far as applying this release is concerned, simply make sure your system configuration is compatible with this package, run the available setup, and follow the on-screen instructions for a complete installation. In addition to that, don't forget to perform a reboot to make sure that all changes take effect properly.

Even though other operating systems might be compatible as well, we do not recommend installing this package on platforms other than the specified ones.

With this in mind, click the download button, and get and apply the present version. Also, check with our website as often as possible in order to stay up to date with latest releases.

  It is highly recommended to always use the most recent driver version available.

Try to set a system restore point before installing a device driver. This will help if you installed an incorrect or mismatched driver. Problems can arise when your hardware device is too old or not supported any longer.