ePrivacy and GPDR Cookie Consent by Cookie Consent

ServiceDesk Lite 2015 (Free Service CRM) 1.1

Sponsored links:
Spinso Lite
Service Desk Lite is free ready to use service management software that enables you to manage Service contracts/AMC and customer complaint life cycle from complaint initiation, assignment to closure in a very simple way. For service oriented firms it is very essential to timely respond to customer complaints, Usually lot of paperwork needs to be done to manage service contracts and customer complaints. Service management is made simpler with Service Desk Lite. Service Desk Lite is useful for service firms to systematically manage Service Contracts and track customer complaint so that it never goes, unattended. Features Service contracts Easily manage service contract or AMC details. It keeps you informed whether the customer is in Contract or the Contract has expired, before attending the service call. Register complaint You may receive customer complaints from various sources, such as email, telephone, web etc. Tracking these complaints enable, you to resolve issues in time, and quickly respond to customers. Service Desk Lite enables you to record the essential details related to complaint such as the customer contact, the caller details and complaint description. Assign complaint to service executive After complaint is received it is assigned to service executive. Assigning complaint to service executives ensures every complaint is attended. It also helps to analyze and promptly allocate complaint to the service personnel. In Service Desk Lite complaint assignment is quiet simple. You get the pending list of complaints that are yet to be assigned. Complaint Closure This is the last stage in complaint management that enables you to track the status of complaint i.e. solved or pending. Tracking status enables you to identify the complaints that are open or not resolved and take timely actions. You can track details such as status of complaint, action taken to resolve issue. & more.. Download,Install & Get started

ServiceDesk Lite 2015 (Free Service CRM)Helpdesk & Remote PCWindows XP, Windows Vista, Windows Vista x64, Windows 7 x32, Windows 7 x64, Windows 2000, Windows 2003, WinServer, Windows Vista, Windows Vista x64, Windows Tablet PC Edition 2005, Windows Vista, Windows Vista

User Rating: 3.0 (10 votes)

x64 compatible software
OS: Windows XP, Windows Vista, Windows Vista x64, Windows 7 x32, Windows 7 x64, Windows 2000, Windows 2003, WinServer, Windows Vista, Windows Vista x64, Windows Tablet PC Edition 2005, Windows Vista, Windows Vista
Requirements: CPU: 2 GHz+, RAM: 512 MB, Disk Space: 100 MB, OS: Windows XP and later, Microsoft Dot Net Framework 2


ServiceDesk Lite 2015 (Free Service CRM) screenshot

Add Your Review or 64-bit Compatibility Report

Your Name:
Software Version:
Rating:
Review:
Security Code:


Top Helpdesk & Remote PC 64-bit downloads

TurboMeeting
TurboMeeting 3.3   
TurboMeeting: Web conferencing, Remote PC Support, Remote PC Access, and Webinar
Demo

Nsasoft Network Software Inventory
Nsasoft Network Software Inventory 1.2.8   
NSI scans network and generates reports about computers software.
Shareware | $29.50

ProActive Customer Support
ProActive Customer Support 2014   
ProActive Customer Support 2014 is an easy to use program for Customer Support
Shareware | $99.00

KnowledgeBase Deluxe
KnowledgeBase Deluxe 4.21   
Knowledge Base management software for Windows.
Shareware | $75.00

sitehelpdesk
sitehelpdesk 8.0   
Suitable for any Internal services, IT service Management or Customer support
Demo | $800.00

Members area

Login:
Password:
Remember me

Sign Up  |  Forgot Password?

Top 64-bit Downloads

Top Downloads

64-bit Tags